Shopping Basket
Shopping Basket
no items
 

Event details

Finding and Keeping Customers

View event dates and times

About the event

This workshop focuses on understanding your market and the importance of knowing what your customer wants and why they will buy from you. It sets out the principles of good research and provides ideas for promotional techniques that can easily be implemented in new and small businesses. The workshop also demonstrates some basic selling techniques which can lead to increased sales by understanding how customers make buying decisions.

Who should attend?

Anybody who is considering starting a business or potential owner-managers and proprietors of small businesses who want to understand more about their market and to develop their customer base.

What will it cover?

  • Researching and understanding your market
  • Customer needs and wants
  • Features and benefits
  • Identifying the competition
  • Why customers will buy from you
  • Pricing
  • Promoting your business
  • Selling

Dates and Times

Venue e-space North
Location Littleport, Ely
Start Date 04/08/2010
End Date 04/08/2010
Registration 09:15
Start 09:30
End 12:30
Price £0
Places Left 10

How to Book

TEL 0845 601 1000